Settlement Claims and Information

AT&T Mobility LLC Settlement Refunds

AT&T Mobility has agreed to pay $80 million to provide refunds to consumers for unauthorized third-party charges as part of a settlement agreement filed with the district court on October 8, 2014. Please read our press release for additional information about the settlement.

Consumers who believe they have paid AT&T for unauthorized charges after January 1, 2009, can go to www.ftc.gov/att to submit a refund claim and find out more about the refund program.

 

Classmates, Inc. Settlement Refunds and FTD.Com Settlement

Classmates has agreed to pay $3 million for a restitution program for consumers who submit eligible complaints in connection with their purchase of Classmates’ subscription services as part of a settlement agreement filed with the district court on May 26, 2015. Please read our press release for additional information about the settlement, and the State’s lawsuit against Classmates.

Consumers who believe they paid Classmates for its subscription services between January 1, 2008 to May 26, 2015, without their authorization, with authorization obtained through a misrepresentation, in connection with an automatic renewal, free-to-pay or negative option program, or after they cancelled the services, may be eligible for a refund. Consumers should file a complaint with the Attorney General’s Office before August 21, 2015.

Also on May 26, 2015, FTD agreed to change its marketing partner practices as part of a settlement agreement filed with the district court. Please read our press release for additional information about the settlement, and the State’s lawsuit against FTD.

 

E-books Publisher's Settlement Refunds

E-book purchasers began receiving refunds on March 25, 2014 as a result of a partial settlement of the Attorney General's E-book price-fixing lawsuit against Apple, Inc. and five of the six largest E-book publishers in the country. The E-book publishers settled the claims against them for a total nationwide payment of $166 million—approximately $817,000.00 of the settlement will be distributed to Idaho residents.

Refunds will be distributed to approximately 23 million E-book purchasers nationwide, unless purchasers are otherwise notified. The refund process will take approximately 3 days. The number of eligible E-books purchased on an account during the claims period (April 1, 2010 to May 21, 2012) determines the refund amount. Whether an E-book purchaser receives a credit or check depends on the retailer through which the E-book was purchased.

  • Amazon, Barnes & Noble, Kobo, and Apple E-book purchasers will receive a credit. Email notice from the retailer or the Settlement Administrator advising how to use or activate credits in their current accounts have already been sent out.
  • Sony E-book purchasers will receive a check from the Settlement Administrator.
  • Google E-book purchasers who timely filed a claim will receive a check from the Settlement Administrator.
  • E-Book purchasers of any retailer not listed above who timely filed a claim will receive a check from the Settlement Administrator.
  • Purchasers who timely requested checks will receive a check from the Settlement Administrator.

If you cannot locate your email notice from a retailer or the Settlement Administrator to confirm they are to receive a credit or check, please check your junk mail or spam folders.  If you still cannot locate the notification, you may not be eligible or may have some other issue preventing receipt of funds. Questions regarding payment or credits should be directed to the Settlement Administrator by email at info@EBooksAGSettlements.com or by phone at (866) 621-4153. The settlement website is located at www.ebookagsettlements.com.

For additional information regarding the E-book settlements, please see the Attorney General's press release of March 25, 2014.

 

EDMC Settlement Loan Forgiveness

For profit education company Education Management Corporation (“EDMC”) has agreed to forgive $102 million in outstanding debt to more than 80,000 former students as part of a settlement agreement filed with the district court on November 16, 2015. EDMC operates 110 schools in 32 states and online, including Argosy University, The Art Institutes, Brown Mackie College and South University. Please read our press release for additional information about the settlement.

519 former students from Idaho will be eligible for $504,000 total in loan forgiveness. Qualifying former students includes former students who meet the following criteria: (a) enrolled in a program of study with fewer than 24 hours of transfer credit, (b) withdrew from the program of study within 45 days of the first day of their first term, and (c) whose final day of attendance at an EDMC school was between January 1, 2006 and December 31, 2014. Former students who are eligible for loan forgiveness will be sent notices from EDMC after January 1, 2016. Federal student loans are not included in this settlement.

 

Sprint Settlement Refunds

Sprint has agreed to pay $50 million in refunds to consumers for unauthorized third party charges as part of a settlement agreement filed with the district court on May 12, 2015. Please read our press release for additional information about the settlement.

Consumers who believe they have paid Sprint for unauthorized charges can go to www.SprintRefundPSMS.com or call 877-389-8787 to submit a refund claim and find out more about the refund program.

 

Verizon Wireless Settlement Refunds

Verizon Wireless has agreed to pay $70 million in refunds to consumers for unauthorized third party charges as part of a settlement agreement filed with the district court on May 12, 2015. Please read our press release for additional information about the settlement.

Consumers who believe they have paid Verizon Wireless for unauthorized charges can go to www.CFPBSettlementVerizon.com or call 888-726-7063 to submit a refund claim and find out more about the refund program.

 

Vurv, LLC, & Drug Testing Compliance Group, LLC, d/b/a DTC Group

On January 28, 2016, Attorney General Lawrence Wasden announced a settlement with Vurv, LLC, a Boise telemarketer that sold transportation compliance services throughout the U.S. as DTC Group. The settlement requires DTC Group to pay refunds to consumers who:

  1. Purchased services from DTC Group during an unsolicited telephone call between June 2013 and December 2015;
  2. Contacted DTC Group within three business days of purchasing services to cancel their purchases and to receive full refunds of their payments; and
  3. Did not receive a full refund of their payments from DTC Group or through another sources (e.g., credit card).

Consumers who meet the above qualifications may file a complaint form and supporting documentation with the Attorney General’s Consumer Protection Division before February 26, 2016.

The office will review the consumer’s documentation and determine how much restitution, if any, each consumer is owed. Eligible consumers should receive their refunds before April 2016. Ineligible consumers will receive letters from the Attorney General.

Between June 2013 and December 2015, DTC Group made unsolicited calls to commercial drivers who recently received U.S. Department of Transportation (USDOT) numbers. DTC Group told the newly-registered drivers they had to buy drug testing compliance services or face federal penalties. The Attorney General received complaints from consumers who believed DTC Group was the USDOT, not a private company. Consumers tried to cancel their purchases within three business days, but DTC Group refused to return consumers’ full payment.

 

(Last updated 1/28/2016)

 

 

 

 

 

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