Settlement Claims and Information

AT&T Mobility LLC Settlement Refunds

AT&T Mobility has agreed to pay $80 million to provide refunds to consumers for unauthorized third-party charges as part of a settlement agreement filed with the district court on October 8, 2014. Please read our press release for additional information about the settlement.

Consumers who believe they have paid AT&T for unauthorized charges after January 1, 2009, can go to www.ftc.gov/att to submit a refund claim and find out more about the refund program.

 

Classmates, Inc. Settlement Refunds and FTD.Com Settlement

Classmates has agreed to pay $3 million for a restitution program for consumers who submit eligible complaints in connection with their purchase of Classmates’ subscription services as part of a settlement agreement filed with the district court on May 26, 2015. Please read our press release for additional information about the settlement, and the State’s lawsuit against Classmates.

Consumers who believe they paid Classmates for its subscription services between January 1, 2008 to May 26, 2015, without their authorization, with authorization obtained through a misrepresentation, in connection with an automatic renewal, free-to-pay or negative option program, or after they cancelled the services, may be eligible for a refund. Consumers should file a complaint with the Attorney General’s Office before August 21, 2015.

Also on May 26, 2015, FTD agreed to change its marketing partner practices as part of a settlement agreement filed with the district court. Please read our press release for additional information about the settlement, and the State’s lawsuit against FTD.

E-books Publisher's Settlement Refunds

E-book purchasers began receiving refunds on March 25, 2014 as a result of a partial settlement of the Attorney General's E-book price-fixing lawsuit against Apple, Inc. and five of the six largest E-book publishers in the country. The E-book publishers settled the claims against them for a total nationwide payment of $166 million—approximately $817,000.00 of the settlement will be distributed to Idaho residents.

Refunds will be distributed to approximately 23 million E-book purchasers nationwide, unless purchasers are otherwise notified. The refund process will take approximately 3 days. The number of eligible E-books purchased on an account during the claims period (April 1, 2010 to May 21, 2012) determines the refund amount. Whether an E-book purchaser receives a credit or check depends on the retailer through which the E-book was purchased.

  • Amazon, Barnes & Noble, Kobo, and Apple E-book purchasers will receive a credit. Email notice from the retailer or the Settlement Administrator advising how to use or activate credits in their current accounts have already been sent out.
  • Sony E-book purchasers will receive a check from the Settlement Administrator.
  • Google E-book purchasers who timely filed a claim will receive a check from the Settlement Administrator.
  • E-Book purchasers of any retailer not listed above who timely filed a claim will receive a check from the Settlement Administrator.
  • Purchasers who timely requested checks will receive a check from the Settlement Administrator.

If you cannot locate your email notice from a retailer or the Settlement Administrator to confirm they are to receive a credit or check, please check your junk mail or spam folders.  If you still cannot locate the notification, you may not be eligible or may have some other issue preventing receipt of funds. Questions regarding payment or credits should be directed to the Settlement Administrator by email at info@EBooksAGSettlements.com or by phone at (866) 621-4153. The settlement website is located at www.ebookagsettlements.com.

For additional information regarding the E-book settlements, please see the Attorney General's press release of March 25, 2014.

 

Sprint Settlement Refunds

Sprint has agreed to pay $50 million in refunds to consumers for unauthorized third party charges as part of a settlement agreement filed with the district court on May 12, 2015. Please read our press release for additional information about the settlement.

Consumers who believe they have paid Sprint for unauthorized charges can go to www.SprintRefundPSMS.com or call 877-389-8787 to submit a refund claim and find out more about the refund program.

 

SunTrust Mortgage, Inc.

Attorney General Lawrence G. Wasden, along with 49 other attorneys generals, the U.S. Department of Justice, the U.S. Department of Housing and Urban Development, and the Consumer Financial Protection Bureau, entered into a $550 million settlement agreement with SunTrust Mortgage, Inc. The agreement is designed to address allegations of origination, servicing, and foreclosure misconduct by SunTrust Mortgage since 2008.

Settlement Terms

In addition to changing how SunTrust Mortgage services its mortgage loans, the agreement requires SunTrust Mortgage to provide Idaho homeowners with an estimated $479,448 in loan modifications, refinances, and principal reductions. Also, up to 220 Idaho borrowers who lost their homes to foreclosure are eligible to receive a cash payment from a foreclosure fund established by SunTrust Mortgage. The payment amount is contingent on the number of borrowers who submit valid claims to the appointed claims administrator, but is expected to exceed $1,000 per borrower.

Loan Modification, Refinancing, & Principal Reduction

SunTrust Mortgage will contact Idaho homeowners whose loans are eligible for modification, refinancing, or principal reductions. The Attorney General's Office does not have a list of eligible homeowners.

Foreclosure Fund

A settlement administrator will contact borrowers who are eligible to receive cash payments from the foreclosure fund. The Attorney General's Office does not have a list of eligible borrowers. An administrator has not been selected, but will be within 30 days of the court's approval of the settlement agreement. The claims and distribution process is lengthy, so borrowers are asked to remain patient.

More Information

To read the settlement agreement or to obtain information about the agreement's loan servicing requirements or its monitoring, reporting, or enforcement provisions, please visit www.cfpb.gov. Read the Attorney General's news release here.

Borrowers who have questions about their loans should contact SunTrust Mortgage at 1-800-634-7928. Borrowers also may contact SunTrust Mortgage by email through the company's "Support" webpage at www.SunTrustMortgage.com

 

T-Mobile USA, Inc. Settlement Refunds

T-Mobile has agreed to pay at least $67.5 million in refunds to consumers for unauthorized third-party charges as part of a settlement agreement filed with the district court on December 19, 2014.  Please read our press release for additional information about the settlement.

Consumers who believe they have paid T-Mobile for unauthorized charges after June 1, 2010 can go to www.t-mobilerefund.com  to submit a refund claim and find out more about the refund program.  Consumers can also call the Refund Administrator at (855) 382-6403.

 

Verizon Wireless Settlement Refunds

Verizon Wireless has agreed to pay $70 million in refunds to consumers for unauthorized third party charges as part of a settlement agreement filed with the district court on May 12, 2015. Please read our press release for additional information about the settlement.

Consumers who believe they have paid Verizon Wireless for unauthorized charges can go to www.CFPBSettlementVerizon.com or call 888-726-7063 to submit a refund claim and find out more about the refund program.

 

(Last updated 6/19/2015)

 

 

 

 

 

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