Privacy Policy

This document explains the Privacy Policy of the Idaho Office of Attorney General. Please be aware that any inquiry or correspondence you send to the Idaho Office of Attorney General may become a public record and may be subject to disclosure to anyone who asks for it under the Idaho Public Records Law.

The Idaho Attorney General’s website contains web links to other state and local agencies. Such links are provided as a convenience and The Attorney General's Office does not make any representations or warranties concerning the privacy protections or security of the web sites of such agencies.

Information Collection

The information you provide may be used by the Idaho Office of Attorney General to respond to your inquiry. The Consumer Protection Division of the Office of Attorney General may use the information to investigate your consumer complaint. We will consider investigating complaints involving an ongoing pattern or practice of illegal activity. We rely in great part upon consumers who are willing to provide us with information about fraudulent and deceptive activities in tracking illegal business practices. Information provided by consumers like you is indispensable to our efforts. Unless you specifically request otherwise, we will attempt to mediate your dispute by forwarding your complaint to the business or person involved, requesting a response. Your complaint is a public document and may be inspected by members of the public and media if a request is made under Idaho's Public Records Law. (Note: The Office of Attorney General is generally not authorized to investigate criminal complaints unless asked to investigate by a county prosecuting attorney or local law enforcement agencies. If you need to report a criminal violation of Idaho law, please contact your local police or sheriff’s department.)

We do not collect any personally identifiable information, except as needed to respond to your requests, to file a complaint, or for the Idaho Attorney General’s No Call List registration.

Notice

If you are using this Web site to register on-line for the Idaho Attorney General’s No Call List, please be aware that Access Idaho (the State's contracted internet portal) places a “cookie” on your web browser to associate your browser with the registration information you provide. Access Idaho has advised the Attorney General's Office that online registration would not be possible without using the cookie.

The cookie allows you to navigate the application. It identifies the data you input during the session with your browser. This allows you to move forward and backward through the application. For example: Without the cookie, if you hit the back or forward keys you would have to reenter data because the application would not associate your browser with the data you had entered on the previous page.

The cookie uses short pieces of data (an ID number) to identify your browser with the data you have entered into the application. The cookie will not store or include personal or credit card information. Access Idaho does not use cookies to track a user after a session or for any personal or statistical database. Cookie data is considered private information and is destroyed after a session is completed and/or after 30 minutes. It is then destroyed on Access Idaho’s system. It is deleted from your web browser when you close the browser. It is not stored on your hard drive.

Choice

We do not select and direct mailings to you unsolicited, nor require that you register for general access to our Web site. Except for what you submit to us, we do not collect any personally identifiable information.

Changes

Any changes in this Privacy Policy will be posted at least 30 days prior to the change taking effect. Any information collected under this current policy will remain bound by the terms of this Privacy Policy. All new information collected, if any, would be subject to the revised privacy policy.

Contact

If you have questions about this policy or feel that we have acted in violation of this policy, please contact us.

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